Rental Search /Procedures

How shall I begin my search for a room or an apartment?
How can I make a Reservation?
How can I make a payment?
How much is the deposit?
How is the check-out procedure and get back the deposit?
How to pay for the monthly rent?
If a friend or a family member wants to stay with me, what should I do?

Check IN

What is the check in time?
What is the check in procedure?
How can I get to the office from Narita Airport?
How can I get to the office from Haneda Airport?
Where can I leave luggage on check-in and check-out days?
Can we send luggage to the office?

Check OUT

What is the check out time?
What is the check out procedure?

Rooms / Apartments Types

What is a sharehouse?
What are the house rules for the sharehouses and apartments?

Garbage

How can I dispose my garbage in sharehouses / apartments?
What should I do with the garbage and belongings I wish to throw out?

Internet/Wi-Fi

What is the Internet policy in the sharehouses?
What is the Internet policy in apartments?
What should I do if the Wi-Fi is slow?
Do you provide pocket Wi-Fi for rent?

Others

Is there a washing machine that I can use?
Do you practice a screening procedure for the housing applications?
Who are the people living in your community?